Privacy Policy
This Privacy Policy explains how Print Portal Service ("we", "us", "our", "the App") collects, uses, and protects your information when you use our app or website to find and download PDF copies of documents such as Aadhaar, PAN Card, RC (Vehicle Registration Certificate), Voter ID, and Driving Licence.
1. Information We Collect
To process your request, we may collect:
- Your name, mobile number, and email address
- Document-related details you provide (such as Aadhaar number, PAN number, vehicle registration number, Voter ID/EPIC number, or DL number) strictly to locate the correct document
- Payment details for the service fee (processed through our payment partner — we do not store your full card or bank details)
- Basic device and usage information (app version, device type) to help us fix bugs and improve the app
2. How We Use Your Information
- To find and generate the PDF copy of the document you requested
- To communicate with you about your request (status updates, support)
- To process payment for the service fee
- To improve app performance and fix technical issues
We do not sell your personal information to third parties, and we do not use your document details for any purpose beyond fulfilling your request.
3. Data Sharing
We share information only with:
- Our payment gateway partner, solely to process your payment
- Service providers who help us operate the app (such as cloud hosting), under confidentiality obligations
We do not share your data with advertisers or unrelated third parties.
4. Data Storage & Security
Your information is stored on secure servers and transmitted using encrypted connections (HTTPS). We take reasonable technical and organisational measures to protect your data from unauthorised access, alteration, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only for as long as necessary to complete your request and to meet any applicable legal or accounting requirements, after which it is deleted or anonymised.
6. Your Rights
In accordance with the Digital Personal Data Protection (DPDP) Act and applicable Indian law, you have the right to:
- Ask what personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to any legal retention requirements
- Withdraw consent for future data collection
To exercise any of these rights, contact us using the details below.
7. Children's Privacy
This app is not intended for use by children. We do not knowingly collect personal information from children under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
9. Contact Us
📧 Mjenterprizesco@gmail.com
